Shipping policy
Delivery Update- Covid 19
Firstly we’d like to thank you for your orders. As an independent business this means a lot to us. We are working hard to get all your orders out as quickly as possible whilst keeping our team safe. We still aim to ship your orders within 48 working hours of receipt of your order but this may take us a little longer during busy periods. Due to the current circumstances delivery is taking a little longer than usual. Royal Mail postal services are taking a little longer processing the post as normal due to Covid 19. DPD courier services seem relatively unaffected so please use this service if you require a UK next day delivery. For orders outside of the UK there are delays depending on how Covid 19 is affecting deliveries in your country- we are able to tell you when your order has been shipped but please be patient as deliveries and postal services are experiencing delays.
Thank you for your patience and for supporting us with your orders.
Delivery
Every order is special to us and we work really hard to send our parcels on time. Orders placed before 1pm Monday to Friday will be dispatched the same day, so you'll get your lovely products as soon as possible.
UK Delivery
OPTIONS |
DELIVERY TIME |
COST |
Standard delivery |
Estimated 2-5 working days. Deliveries to non-UK mainland areas may be delayed and can take up to 7 days. |
£3.99 or FREE over £50 |
DPD Tracked Next Day (signature required). |
Guaranteed next working day to UK mainland addresses. |
From £9.99 |
DPD Tracked Saturday or Sunday delivery for orders placed before 1pm Friday (signature required). UK MAINLAND ONLY |
Guaranteed on your specified day to UK mainland addresses. |
From £12.50 |
Offshore, Rural & Non-Mainland Delivery (subject to extra charges due to location & size/weight of parcel)
OPTIONS |
DELIVERY TIME |
COST |
Scottish Highlands & Islands (DPD Two-Day Service) | Estimated 2-5 working days. | From £20 |
Northern Ireland (DPD Two-Day Service) | Estimated 2-5 working days. | From £20 |
Channel Isles (DPD Two-Day Service) | Estimated 2-5 working days. | From £20 |
Scilly Isles (DPD Two-Day Service) | Estimated 2-5 working days. | From £20 |
Isle of Wight (DPD Two-Day Service) | Estimated 2-5 working days. | From £20 |
Isle of Man (DPD Two-Day Service) | Estimated 2-5 working days. | From £20 |
International Delivery
COUNTRY |
OPTION |
COST |
EU* [Please visit: https://tobytiger.de/] Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden |
A: Standard delivery. Estimated up to 14 working days. |
€9 or FREE over €100 |
|
B: DPD Tracked delivery Estimated 2-5 days. |
€20 |
Rest of Europe** |
Standard delivery. Estimated up to 14 working days. |
From €9 |
Rest of world** |
Standard delivery. Estimated 14 working days. |
From £10 |
* Please note, if your order is very heavy we may have to contact you for extra delivery costs.
** Some countries may add on taxes or charges, which we can't be responsible for, sorry! You will have to pay these directly.